color and voice

Feedburner is Not Playing Nice

The site has been acting odd lately and has been frustrating folks. I am working to get the bugs out. One of the problems that was crashing the site was how Feedburner was processing our feeds. In doing research, our server technicians stated the following:

“I also checked the date/times of the errors against your access log, and every error seems to be associated with a request from FeedBurner.

Since the error is “IOError: Write failed, client closed connection” my best guess is that FeedBurner doesn’t like something about your feeds and is choking on them, which in turn is causing your app to crash.”

Ticket Reference: Ticket ID: NJB-168334

This means that, when Feedburner tries to read the feeds, it basically goes nuts and blows up the site. That is odd, considering it has worked well in the past. Feedburner may have “upgraded” something and now it is blowing up.

So, for the time being I have shut off the Feedburner feeds and created normal feeds for the site. Please update your news aggregator with the new links. I will continue to look into the issue and fix it. The new feeds work well, and I was able to subscribe via Google Reader easily.

If you have ANY questions please email dave [at] purebluedesign [dot] com. Thanks for your patience. I realize that this is really frustrating.

Thanks again… Dave